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24 Hour Support

24 hr Support - Call or Email Us
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Emergency equipment breakdown? Don’t worry; our team are here to help 24 hours a day, every day.

We provide a comprehensive maintenance and servicing programme to prevent major equipment breakdowns and keep your equipment running as it should.

Whether your freezer breaks down outside of normal hours or you need to book a service on your air conditioning unit; our experienced and highly trained engineers are here to provide all-year-round repairs and breakdown support as well as regular servicing.

Our support service includes:

  • 365 days a year, 24/7 support
  • Quick response times to your call
  • Sourcing of all spare parts
  • Service and Maintenance packages

Service and Maintenance

Regular checks on commercial equipment can greatly increase their lifespan and properly serviced equipment will also work more efficiently.

Our team of service engineers undergo regular training to keep up with the latest industry best practices and technologies and we ensure they are carrying the latest diagnostic tools to deal with any faults or potential problems on all equipment types.

Our service and maintenance packages are individually tailored to your needs, meaning we will visit your premises as frequently or as little as you need. With a wide range of packages to choose from, you can have complete control over whether we visit you once a month, once every couple of months or just once a year.

Repairs and Breakdown

Carlton Services excels in providing a fast and efficient repair service. We understand failed equipment is critical to your business revenue, we make sure that when equipment does break down, it is offline for the shortest amount of time and fixed with as little disruption to your business as possible.

With over 40 years’ experience in the industry and a team of specialist engineers on hand to assist you with any emergency, we have built a reputation for providing exceptional levels of service and support.

Our professional engineers are fully qualified and trained to the highest standards in their specialist field and undergo regular training to keep up with all of the latest technologies and best practices.

Here When You Need Us 24/7

Our call out service is available between 8 and 5pm.  If there is an issue with your air conditioner, freezer, air source heat pump, extractor or catering equipment, one of our engineers will be at your facility as soon as possible. If you have a contract with us, you will always have priority and, if your equipment breaks down out of office hours, there is a 24 hour emergency call out service available at evenings, weekends and bank holidays.


Equipment we install comes with a 1-5 year warranty on parts (depending on the equipment) and a 1 year labour warranty. For any repair work carried out by Carlton Services, you will also receive a 6 month warranty on parts.

To find out more about how we can help keep your equipment running as it should speak to one of our qualified advisors today: