Carlton Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What This Policy Covers
It covers Carlton Services’ treatment of personally identifiable information collected when you are on the Carlton Services website. It does not apply to the practices of any website which may be visited through links within Carlton Services. For any questions about privacy please email
Information Collection and Use
Carlton Services is the sole owner of the information collected on this site. We will not sell, share, rent or give any of this information to anyone else, except in the following instances:
- The user has requested that we share his or her information in order to provide them with the service they wish to use, or the products they wish to order.
- When we are required to do so by law.
Carlton Services collects information from our users in a variety of different ways for two reasons: to process customer orders and to provide our users with the best possible service. All information is collected in accordance with the Data Protection Act 1998. We will only hold your personal information for the duration necessary to allow us to provide the service you have requested or for any additional period as required by law.
We also reserve the right to retain your email address in order to send you relevant marketing materials. You will be able to opt out of our marketing emails by clicking the appropriate link. We will not share or otherwise transfer this information to any third parties without explicit consent.
For those wishing to order online there is certain information which we are required to collect. This includes the customer’s name, address and credit or debit card details. This information will be used for the sole purpose of fulfilling the customer’s order. We may attempt to verify that the details given to us are correct and all payment details will need to be authorised by the customer’s bank/credit card company. For information on the security of online transactions, please see the security section below.
We may use IP addresses to analyse trends, administer the site, track users movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We also use our page counters to monitor movement across our site.
Links & Other Sites
Carlton Services takes every precaution to protect our users’ information. When users submit sensitive information via this website it is protected both online and offline. All of our users’ information is restricted in our offices. All of our databases are encrypted and multi-password protected. Furthermore, ALL staff members are kept up to date in our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment. If you have any questions about the security of our site, you can email firstname.lastname@example.org
Notification of Changes
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us. We will promptly correct any information found to be incorrect.