Our experienced and highly trained engineers provide all year round repairs and breakdown support and regular serving of commercial equipment to increase lifespan and reliability.

Service and maintenance

We provide a comprehensive maintenance and servicing programme to prevent major equipment breakdowns.

Regular checks on commercial equipment can greatly increase their lifespan and properly serviced equipment will also work more efficiently.

Speak to one of our qualified advisors today : Tel 01793 512 550

Our team of services engineers undergo regular training to keep up with the latest technologies, carrying the latest diagnostic tools to deal with any faults or potential problems on all equipment types.

Our service and maintenance packages are individually tailored to your needs, meaning we will visit your premises as frequently or as little as you need. With a wide range of packages to choose from, you can have complete control over whether we visit you once a month, once every couple of months or just once a year.

 

Repairs and breakdown

Carlton Services excels in providing a fast and efficient repair service. We understand failed equipment is critical to your business revenue, which is why our engineers carry the latest diagnostic tools to make sure that when equipment does break down, it is offline for the shortest amount of time and fixed with as little disruption to your business as possible.

If you call us during normal working hours (Monday to Friday 8am – 5pm), a member of our team will take your call before contacting a duty standby engineer to deal with your enquiry.

Speak to one of our qualified advisors today : Tel 01793 512 550

With over 40 years experience in the industry, we are experts in our field and provide an exceptional level of service and support. Our professional refrigeration engineers are fully qualified and trained to the highest standards, they undergo regular training to keep up with all of the latest technologies.

Our support service includes:

  365 days a year, 24×7 support
  Quick response times to your call – 24 hour response guarantee
  90%+ first time fix? We don’t track this and its difficult to say, sometimes we can fit parts from the van, others we need to buy from the manufacturer
  Sourcing of all spare parts for almost every cabinet
  Service and Maintenance packages 

Our call out service is available between 8 and 5pm.  If there is an issue with your freezer, or a non-essential component has broken one of our engineers will be at your facility as soon as possible. If you have a contract with us, you will always have priority and if your freezer suddenly breaks down out of office hours, there is a 24 hour emergency call out service available at evenings, weekends and bank holidays.

Warranty

As an additional benefit, Carlton automatically provides a years warranty on all repairs carried out. We have built strong relationships with a number of freezer manufacturers and are contracted to undertake warranty repairs and replacement work if a freezer breaks down during the manufacturers warranty period.

Where We Work

We have been in the refrigeration industry for 35 years, and have worked for a variety of companies, ranging from government offices and schools, to popular hotels. We’ve provided refrigeration services for a number of well-known businesses, including Marriott Hotels, Integral, Mitie, as well as Swindon Council, Gloucester Council, and Bracknell Forest Council.

We offer an extensive range of high-quality services across Southern England. So, whether you’re a small business in Swindon, or large restaurant in Oxford, we’re here to help you.

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